GEM is the only platform in the market that benchmarks from the merchant, developer and gateway performance perspective.
Is your payment gateway winning? Learn more about GEM and contact us today for a demo.
The GEM platform provides a unique look into the merchant, developer and gateway performance perspectives to help management and technical staff use information daily to monitor and improve performance versus the market.
Current subscribers account for an estimated 66% of all payment gateway volume in the U.S.
GEM reports on transaction activity from North America, South America, Europe, and Asia-Pacific
Watch the short video to learn more about the GEM platform.
What Can GEM Do For Me?
GEM completes two assessments of each gateway’s API.
Integration: An experienced payments developer completes an integration for two specific APIs (auth/auth reversal)
Best-of-Breed API: A non-payments developer reviews the feature and functionality of a gateways documentation to score 13 items across API, Response Codes, and Versioning
GEM uses pings and real transactions to monitor each gateway’s performance from over 20 different global locations 24/7/365. GEM measures:
GEM completes an actual (anonymous) process of opening a new merchant account to obtain the ability to accept cards online, and logs the process from “cradle to grave” across six different categories:
Third-party reporting is an important way to gain new insights, prove credibility with prospects, and understand areas of improvement.
GEM is not dependent on a gateway’s IT resources. Minimal interaction is required to board a gateway on the GEM platform. Allocation of resources is at the discretion of the subscriber and their performance goals based on GEM data.
GEM provides gateways with third-party credibility and allows them to market their performance publicly to prospects and current clients. Recognition from TSG’s Gateway Awards provides further honor for gateways to hang their hat on.
In a competitive space like payments, active development is key to keep up with other market leaders. Make sure you understand where you are coming from, where you are headed, and where you landed after platform enhancements
Email INFO@THESTRAWGROUP.COM or call 402.964.2617 to schedule time with the GEM team and make sure your payment gateway is winning.
In the meantime, please complete the form to download the GEM brief to learn more today.
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